Cancellations & Returns

 

We have a 5 day return policy if:

  • If there is any manufacturing defect which is hampering the optimal intended use for our products
  • If you have received product in a damaged condition; in this case you need to inform us about the condition within 24 hours of receipt of your order by you.

 

The following shall not be eligible for return or replacement:

  • Damages due to misuse of product
  • Incidental damage due to malfunctioning of product
  • Any consumable item which has been used/installed
  • Products with tampered or missing serial/UPC numbers
  • Digital products/services
  • Any damage/defect which are not covered under the manufacturer’s warranty
  • Performance related issues like heat retention and leak prevention which vary from user to user
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered

 


 

1) Placed the order and want to cancel?

Please contact Customer Care using email ([email protected]) or phone (+91-86-9595-5959) to cancel your order. Please note a $19 restocking fee will be deducted from your refund amount.

Email Customer Care

 

2) Received the order and want to return your items?

Please contact Customer Care using email ([email protected]) or phone (+91-86-9595-5959) to refund your order. Please note a $19 restocking fee will be deducted from your refund amount.

Email Customer Care